25 May 2018
Who we are
Types of data we collect
We receive, collect and store any information you enter on our website or provide us in any other way. Also, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email); payment details (including credit card information), comments, feedback, and personal profile.
When you conduct a transaction on our website, we collect the personal information you give us such as your name and email address. Your personal information will be used for specific reasons such as emailing you a newsletter when you subscribe.
Why do we collect such information
We collect such Non-personal and Personal Information for the following purposes:
to engage with our visitors and send them relevant information (re newsletters, email marketing campaigns)
to provide assistance when booking online
to operate our coaching services (confirmation, cancellation, rescheduling of appointments)
to create statistical data which we may use to improve our services
How do we store your data share and disclose our site visitors' personal information?
New Start Coaching is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our coaching services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How we communicate with our site visitors
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, or postal mail.
We use Google Analytics to monitor our website and collect standard internet information such as time spent on new start coaching website, number of visitors and visits etc. and details regarding visitors behaviours We do not track nor will allow Google to track your identity through your visit. This information is anonymous. We do not collect data for advertising features on Google Analytics.
Data retention: All visitors' data are retained for 26 months on Google Analytics until they are automatically deleted.
If you want to withdraw your consent
If you don’t want us to process your data anymore, please contact us at
Changes to this privacy notice
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at